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Deployment

This section is about how SimplAI itself is deployed and operated in your environment.

It is distinct from the per-application Deployment tab inside Studio — that tab is about how a single application is exposed (API, embed, telephony, etc.) and is documented under Connections & Integrations.

Deployment modes​

SimplAI supports three deployment postures:

  • Cloud — SimplAI-managed, multi-tenant infrastructure. Standard sign-up; fastest time to value.
  • On-prem — SimplAI deployed inside your own VPC / cluster (AWS, Azure, GCP, or self-hosted Kubernetes). Single-tenant; your data never leaves your perimeter.
  • Air-gapped — fully isolated environments with no inbound or outbound internet access. Used by regulated and security-sensitive deployments (defense, healthcare, classified). Updates are delivered via signed artifacts.

What's in this section​

  • Cloud / on-prem / air-gapped overview — comparison of the three postures.
  • IDP (Intelligent Document Processing) deployment — the heavyweight, GPU-backed document processing path, with its own workers, Temporal cluster, and per-region storage.
  • Microservices delta & versioning SOP — how SimplAI ships incremental microservice updates and how rollbacks are coordinated across services.
  • Data residency — how regional deployments isolate tenant data (EU-residency tenants land on EU clusters exclusively, etc.).

Architecture at a glance​

SimplAI is a set of microservices coordinated via:

  • Kafka for event-driven communication (e.g., audit events, document events, billing meter).
  • Temporal for long-running workflow orchestration (preflight, extraction, evaluation).
  • PostgreSQL for the control plane (configs, versions, run history, audit log).
  • Object storage (S3 / GCS / Azure Blob) for documents, recordings, artifacts.
  • Redis for cache surfaces (live tracing replay).

The exact topology depends on the deployment posture — Cloud uses SimplAI-managed shared infrastructure; on-prem deployments install all of the above into your environment with sizing guidance from the SimplAI deployment team.

Detailed deployment topics​

Detailed deployment topics — sizing guidance per posture, secret management options (HashiCorp Vault, cloud secret managers), network policies, the IDP DevOps backlog, and the microservices versioning SOP — are coordinated directly with the SimplAI deployment team during onboarding.

Contact [email protected] to start a deployment conversation or to get the current sizing guidance for your target posture.

Data residency​

  • EU-residency tenants land exclusively on EU-region clusters. Their data never crosses to a US region.
  • Region-tagged storage — buckets and Temporal namespaces are per-region. Cross-region replication is configurable and disabled for residency-bound tenants.
  • BYOK encryption keys — customer-managed KMS keys can be provisioned per tenant for sensitive deployments.

Updates​

  • Cloud — SimplAI rolls platform updates continuously. No action required on your side.
  • On-prem — SimplAI publishes signed Helm charts or container images for each release. Your DevOps team applies them through your standard CI/CD pipeline.
  • Air-gapped — updates are delivered as signed artifacts on physical or sneaker-netted media, with documented integrity checks.

SOC 2, HIPAA, and compliance posture​

SimplAI Cloud is operated to SOC 2 Type II controls. HIPAA-aligned deployments are available for on-prem; BAA agreements are negotiated as part of enterprise contracting.

For specific compliance questions, contact your account team or [email protected].