Stay Ahead of Delinquency - and Keep Borrowers Happier

SimplAI Mortgage Servicing Agentic Workflow

AI agents that monitor repayments, engage at-risk borrowers, and resolve service issues - no delays, no missed red flags.

Why SimplAI?

How SimplAI Transforms Mortgage Servicing

Detect Risk Before It Turns Into Delinquency

Agents track repayment behavior and flag issues before delinquency hits.

Detect skipped ACHs, late logins, and recurring borrower issues

Trigger proactive voice or SMS outreach before 30+ DPD

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Personalized Outreach That Drives Borrower Action

No more one-size-fits-all messages - just precision engagement.

Voice, SMS, or email based on borrower context

Early delinquency and hardship playbooks - without staff burnout

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24/7 Inbound Service Handling Without Human Load

Handle 80%+ of inbound queries automatically.

Escrow, payoff, insurance, tax - resolved instantly

24/7 agent support, fully integrated into your systems

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Results That Matter

Reduce delinquency, increase self-service, and free up your team for complex cases.

Delinquency Intervention

25%

Fewer loans 30+ DPD

First-Call Resolution

80%+

No human needed

Agent Coverage

65%+

Tasks automated

Compliance Readiness

100%

Fully auditable

Why Mortgage Servicers Choose SimplAI

Real-Time Multi-Agent Workflows

Specialized agents for outreach, service Q&A, and payoff - all with context and memory.

Integrates With Your Stack

Connects via API or middleware with MSP, Jack Henry, Fiserv, or custom systems.

Personalized Borrower Engagement

Channels, timing, and tone adapt to borrower behavior and risk signals.

Proactive Risk Escalation

Detects early red flags and routes files to your loss mitigation team.

Always Audit-Ready

Logged, explainable actions aligned with CFPB, GLBA, and internal compliance protocols.

Better Borrower Experience

Resolves 60%+ of requests instantly - no wait times, no frustration.

From Payment Monitoring to Escrow Q&A - All Handled Autonomously

See how leading servicers are using SimplAI to detect early delinquency, engage borrowers faster, and resolve requests - all inside their existing systems.

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