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Faster Triage. Happier Claimants. Lower Costs.

FNOL Intake Agent

Our AI agent provides 24/7 omnichannel FNOL, capturing accurate claim details via chat, voice, or webform to instantly triage and trigger downstream workflows.

Claims Processing

How SimplAI Revolutionizes First Notice of Loss

Deploy specialized AI agents to automate 24/7 claims intake, data validation, and initial routing. SimplAI empowers carriers to modernize FNOL, reducing manual effort, accelerating triage, and improving claimant satisfaction from the very first touchpoint.

Capture Claim Details via Any Channel

SimplAI's conversational AI engages claimants instantly on web chat, mobile, voice (IVR), or through dynamic smart forms.
  • Guides users with empathetic, clear language
  • Available 24/7/365, eliminating wait times
  • Handles multi-channel intake consistently

Extract & Validate Data Automatically

The agent intelligently extracts key information (policy number, incident details, photos) and validates it against your core systems.
  • Instantly verifies policyholder and coverage status
  • Uses OCR to read photos of IDs and incident reports
  • Flags missing information or potential fraud indicators

Triage & Route Claims Intelligently

Based on policy rules, claim type, and severity, the agent automatically segments and routes the claim to the right adjuster or team.
  • Assigns low-complexity claims for straight-through-processing
  • Escalates severe or complex claims to specialist teams
  • Creates the claim shell (stub) in your core system

Trigger Downstream Workflows Instantly

Don't just capture data-act on it. SimplAI instantly triggers the next steps in your claims ecosystem, from vendor dispatch to compliance.
  • Dispatches glass, rental, or restoration vendors
  • Sends confirmation and next-step emails to the claimant
  • Logs all actions for a complete audit trail

Results that matter

SimplAI converts claimant calls into actionable data - improving intake speed and operational efficiency.
FNOL Intake Accuracy
99%
Manual Data Entry Reduction
90%
Claimant Satisfaction (CSAT)
+30%
Average Intake Time
< 5 min

Ready to Deliver a 5-Minute First Notice of Loss?

Stop letting long call queues and manual data entry create a poor claimant experience. Deploy the SimplAI FNOL agent in weeks and see an immediate lift in speed, accuracy, and customer satisfaction.

Built for Claims & Intake Teams

Built for Claims & Intake Teams

Adapts to your processes. Handles intake end-to-end. Works 24/7.

Scales Like Software

Scales Like Software

Processes thousands of new claims daily, even during CAT events, with perfect accuracy.

Built for Claims Intake

Built for Claims Intake

Trained on incident types (auto, property, liability), policy rules, and triage logic.

Integrated With Your Stack

Integrated With Your Stack

Works with Guidewire ClaimCenter, Duck Creek Claims, Sapiens, and other core claims systems.

Compliant by Design

Compliant by Design

Logs every interaction with full HIPAA, GDPR, and CCPA compliance and auditability.

Instant CSAT Lift

Instant CSAT Lift

Go live in 4 weeks and see measurable improvements in claimant satisfaction and intake speed.

Trusted by Industry Leaders